My Storyline wont create story.html-file when publishing

Jan 24, 2014

Yo forum!

I am fairly new with our marvelous software and have reached the end of
my knowledge - hence I stretch out to ask for help:

I have made a project and when publishing I can't seem to find the
vital part story.html.

I have tried to publish three times and the result is the same every time.

I get three folder with content, an xml-file and that's it.

Scanning through my computor (Macbook Pro with parallels)
my "explorer" Finder can't find the file either.

What to do? Very grateful for any solution!

All the best and have a good week-end!

/Patrik

3 Replies
Christine Hendrickson

Hi there Patrik!

Sorry to hear about the trouble!

First, please make sure that you're working with a local project file when you modify or publish your project. If you're working on a network drive, or any other external storage, that might be causing the trouble. 

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If you're already working locally with your Storyline project files, it may help to run a quick repair:

Articulate Support - How to Repair Articulate Storyline

If running the repair does not solve the problem, please try following the troubleshooting steps outlined in the following article:

Unexpected or Erratic Behavior in Articulate Storyline

Let me know if you see any improvement or if the files are still missing after trying all of those suggestions.

Thanks!

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