First, please make sure that you're working with a local project file when you modify or publish your project. If you're working on a network drive, or any other external storage, that might be causing the trouble.
Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
If you're already working locally with your Storyline project files, it may help to run a quick repair:
3 Replies
Hi there Patrik!
Sorry to hear about the trouble!
First, please make sure that you're working with a local project file when you modify or publish your project. If you're working on a network drive, or any other external storage, that might be causing the trouble.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
If you're already working locally with your Storyline project files, it may help to run a quick repair:
Articulate Support - How to Repair Articulate Storyline
If running the repair does not solve the problem, please try following the troubleshooting steps outlined in the following article:
Unexpected or Erratic Behavior in Articulate Storyline
Let me know if you see any improvement or if the files are still missing after trying all of those suggestions.
Thanks!
Hi Christine!
Big thanks for a quick and thorough answer.
Somehow my Mac - or some divine intevention - solved it for
me.
Anyways - those suggestions listed above that you provided me
will most certainly prove useful in projects to come.
Again thank you for a great and active forum!
HI there Patrik!
Glad to hear it :) If you run into any other trouble, please just let us know.
Have a wonderful day!
Christine
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