My time line has disappeared in all my files

Apr 09, 2020

My timeline has turned into a big red "X".  What do I do?  This has ruined my entire project and I am on a deadline?

1 Reply
Katie Riggio

Good morning, Lela!

So sorry for the trouble, and I hope this reaches you in time! 

A red X is typically a sign of corruption in the file. These tips can help mitigate the risk and I have these next steps for us to take:

  1. First, let's import the slides into a new Storyline project.
  2. If that doesn't help, let's do a simple repair

If that doesn't help, our Engineers are ready to step in to explore further. You can work one-on-one with them through the secure link below:

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