My time line has disappeared in all my files Apr 09, 2020 By CyberTrainer Lee My timeline has turned into a big red "X". What do I do? This has ruined my entire project and I am on a deadline?
Katie Riggio Staff 4 years ago04/13/20 at 1:13 pm (UTC) Good morning, Lela! So sorry for the trouble, and I hope this reaches you in time! A red X is typically a sign of corruption in the file. These tips can help mitigate the risk and I have these next steps for us to take: First, let's import the slides into a new Storyline project. If that doesn't help, let's do a simple repair. If that doesn't help, our Engineers are ready to step in to explore further. You can work one-on-one with them through the secure link below: Connect with our Support team
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Good morning, Lela!
So sorry for the trouble, and I hope this reaches you in time!
A red X is typically a sign of corruption in the file. These tips can help mitigate the risk and I have these next steps for us to take:
If that doesn't help, our Engineers are ready to step in to explore further. You can work one-on-one with them through the secure link below:
This discussion is closed. You can start a new discussion or contact Articulate Support.