Has anyone experienced having the 'Next' button stop working on a wbt? It's happening to me on a slide with a video. It was working but has now stopped. Any ideas will be appreciated.
I am using player navigation and the only triggers are jump to next slide & previous slide on the slide that is hanging up. I do have three videos in the wbt and it locking at the 2nd one which is the bigger one.
Thanks for your suggestions. I finally resolved the issue. Somehow the navigation had gotten switched to restricted and once I set it back to free, everything worked fine.
6 Replies
Hi Patricia
need some more information or if you could upload the .story file might be easier for someone to help you if they see the setup.
1.Are you using player navigation or custom.
2. What are the triggers on the slide, are they in correct order, could they be conflicting?
I am using player navigation and the only triggers are jump to next slide & previous slide on the slide that is hanging up. I do have three videos in the wbt and it locking at the 2nd one which is the bigger one.
Any help you can provide is appreciated.
Thanks.
Hi Patricia
can you upload the .story file.
Sorry, I cannot because it contains confidential info.
It's hard to say what could be causing the issue without seeing the setup.
Maybe you should log a support ticket with Articulate - they can sign an NDA if you need it. Click here
Thanks for your suggestions. I finally resolved the issue. Somehow the navigation had gotten switched to restricted and once I set it back to free, everything worked fine.
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