need help-asap! Mar 20, 2013 By Emma Dugan Hello, My computer crashed, and the hardrive had to be wiped. Is there a way I can recover my software key and re-download Articulate Storyboard? Thank you in advance! Emma
Peter Anderson Staff 11 years ago03/20/13 at 7:58 am (UTC) So sorry to hear about the crash, Emma. Please feel free to contact our support team ASAP and they'll be happy to work with you to get your serial number restored, and get you back up and running with Storyline.
Emma Dugan Author 11 years ago03/22/13 at 9:58 am (UTC) All issues were resolved by Articulate's support team, thank you!
Peter Anderson Staff 11 years ago03/22/13 at 10:01 am (UTC) Great news, Emma! Hope you have a great weekend
3 Replies
So sorry to hear about the crash, Emma. Please feel free to contact our support team ASAP and they'll be happy to work with you to get your serial number restored, and get you back up and running with Storyline.
All issues were resolved by Articulate's support team, thank you!
Great news, Emma! Hope you have a great weekend
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