NEED HELP! Feedback gone when submit results

Mar 27, 2019

We are experiencing a bug in Storyline since... forever, and now I've had enough. When you reach the results slide (or any slide in fact) with the trigger submit results, if you click on previous the feedback layers are gone. I can confirm 100% that the trigger is the cause of this.

The learner is then completely stuck if your next button is a custom one in the feedback layer. I simply cannot believe there isn't a global outrage on the forum for this. No one is talking about it.

I am not sure about posting our client's stuff here so I made a simple file with 3 questions and a results slide.

NOTE THAT YOU NEED TO PUBLISH THE COURSE TO EXPERIENCE THE BUG. PREVIEW WILL WORK JUST FINE.

I have to say before someone else do so: I am not interested in creating variables for each questions. No thank you. I don't want a work around, I want my courses to work properly.

1 Reply
Alyssa Gomez

Hey Michael!

Thanks for taking the time to create a sample file. I'm seeing the same problem you're seeing, so I appreciate you giving us a head's up about this.

Let me get this to my team to see how we can help. Here's an inside look at how we tackle bugs when they're reported to us. If I get an update, I'll pass it along to you! 

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