Need help: Resume Audio on Slide Layer
Jul 15, 2016
Hi all,
I need help resuming audio on a slide layer. I have four slide layers, each with an audio track. If the learner clicks the next button before listening to all four audio tracks, another layer pops up for 3 seconds telling the learner to click all four hot spots before continuing. Once that layer disappears, we are back on the slide layer with audio -- but the audio doesn't resume. The properties of the "click all" layer allows me to pause timeline of base layer, but not the slide layer. What am I doing wrong??? Thanks.
9 Replies
Hi, Jeanne -- Thanks for sharing your file! I will do some testing and will reply here with my findings shortly. Your patience is appreciated!
Hi, Jeanne -- While testing, I am also experiencing the inability to resume audio on slide layers, and as I am not certain what additional adjustments could be made for improvement, I'm going to set you up in a case with our Support Engineers for additional insights. I will create the ticket momentarily and you will be contacted shortly thereafter by a member of that team. Many thanks for your continued patience.
Thank you so much...
I really appreciate the help.
--jeanne
Certainly, Jeanne, and I will be sure to follow along with their progress! :)
Hi Jenane and Christie, My understanding is that Jeanne what you have found is correct - you can not pause a slide layer, only the base layer.
As such I would layout your course with all of your audio files on the base layer. The click to play audio effect, is achieved by using cue points and pause/resume timeline triggers (as opposed to show layer triggers). In the amended version of your course below, I have deleted all of the layers, except the 'Complete All Layers' layer. All works, except you may need to adjust the timeline for the Strategic Initiative elements.
Best wishes, Christine
(Hmmm, seem to be having trouble finding story files to upload on my virtual machine. Will try to upload from Mac side......)
Hope the attached downloads ok??? Let me know if any trouble and will retry.
Thank you so much for your help. I’m looking for the attachment....but don’t see it. However, I do understand the workaround. Thank you.
--jeanne
Hi, Jeanne -- Glad to hear that you think Christine's workaround could do the trick for you, and if you'd like to view the attachment she shared, perhaps you might want to click here to be taken to the post itself and you should be able to download it from there. :)
Yes -- I see the attachment and see how it works. Learn something new everyday! I really appreciate your help Christine and Christy. Thank you.
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