Need help with triggers

I looked at the screenshot. I suspect the problem is not there. If you hide all the layers, the base layer is all that shows, and you have a hide trigger in the screenshot. Can you explain more specifically what you want to happen, and what is happening?

Or, actually to get the best possible answer, add your .story file here as an attachment, or at least that slide.

Hi Walt

This is my third attempt to send you the information.

Walt, after the learner went through the layers (1-4), the learner shpuld be directed back to the base later where the Tips will be displayed.

Thanks for helping me to get a handle on this.

Hi Avril

which slide has the issue. I just tested slide 1.4 and that's exactly what is happening.

Layer 1 shows - user closes

Layer 2 shows - user closes

Layer 3 shows - user closes

Layer 4 shows - user closes and Tips displays

Hi Wendy, after layer 4 the learner needs to be directed back to the base layer to view the information on the tips. 

Hi Avril

that's what happens - see this Peek Video.  When the user closes layer 4 the tips displays. Sorry I'm not understanding the issue.

I understand this is when the learner click - but it needs to go back to the back to the base layer when the object (Tips) enters the scene

Hi Wendy,

I would like when the base layer to appear when the object enters - tips

Hi Avril, 

I took a look at your file too and saw Wendy's Peek video, and I'm having a hard time figuring out what you'd like to behave differently. After viewing all 4 layers on slide 1.4, I'm directed back to the slide's base layer and the new red box listing the Tips appears. 

If you're seeing something different perhaps sharing a screen shot or screen recording would help. If you're using Articulate 360, you can take a Peek of the problem. You can include the "Share" link here in your reply!