Need Help with Variables, Please!!

Hi There,

I have a scenario simulation which gives users different paths to take depending on the choices they make of how to handle different customer service scenarios. Based on their choices, they can make a score of 1-10, for example - Answer A = 2 points, Answer B = 5 points, Answer C = 10 points. I've added number variables with values to each of these possible answers, so that when the user gets to the end, they can see how they did... I'm just stuck on the Variable "Total" and how to add up the values so users can see their total score. Can you please help? Thanks!!

7 Replies
Antony Snow

Hi Chrisanna,

You will need to add 3 triggers (1 for each score; 45Days, 60Days and 90Days) to the results slide to adjust the 'Total' variable. For example;

Action: Adjust variable

Variable: Total

Operator: +Add

Value: Variable (select 45Days)

When: Timeline starts

Object: 5.2 Results

This will then give the user a combined total.

I hope this helps and nice course BTW

Antony

Chrisanna  Hibbitts

Okay, I did this and it works great, but now I need to make sure the values go back to zero when the user "Tries Again." From StoryView, I made sure to set each of the "Pick One" slides to "Reset to Initial State Upon Revisiting," but that didn't seem to work. Is there another variable or condition I'm needing to set to ensure the values don't continue to add on top of one another if the user is going through the scenario multiple times?

Thanks again, everyone.

Antony Snow

Hi Chrisanna,

Unfortunately, I cannot open your .story file from your earlier post and I can't quite remember how you have your project set up, but assuming that you have a [Retry] button on the result slide, you will need to add a further 3 triggers to this button to reset each variable. For example;

Action: Adjust variable

Variable: 45Days

Operator: =Assignment

Value: Value (input 0)

When: User clicks

Object: [Retry button]

When adding these triggers, you will need to make sure that they are above the trigger that jumps back to the start of your scenarios in your trigger panel - SL executes triggers from top to bottom, so you want to ensure that the variables are reset before you move to another slide.

I hope this helps but please feel free to post back if you have any further questions.

Antony