Need your help to solve the revisit issue.

Hello Ashish,

Not sure exactly what you're trying to do, but check out this page and scroll down until you see the "When revisiting" section, and see if the settings there help you with your revisit problem - http://community.articulate.com/tutorials/products/controlling-a-slide-s-advance-behavior-and-other-slide-properties.aspx

Brian

Perhaps you can help me too?
I have a Web Video which plays in a slide layer when a button is clicked
The video plays fine on the first attempt
On revisiting the screen, the button to trigger the slide layer containing the video(iFrame) does nothing

If I refresh the package, the first attempt works again.

Any ideas?

Hi Martin, 

Fancy meeting you here. ;-) 

It sounds like we'll want to take a look at the trigger associated with your button, how you inserted the video, and the properties associated with that layer and base layer. Are you able to share a sample slide here? 

I would do some kind of Dean Martin thing here, but I'm sure you've heard that too many times :)

Totally agree with Ashley here, an example slide or two would be helpful if you can post.

Hi Brian... Yes you are right, my name is often spotted... usually in the States, where I count to see how long after I arrive before someone mentions it! I respond that there are several things that differentiate me from Dean Martin; 1 - I can't sing, 2 - I have no money and 3 - I am still alive!

Will upload that .story file shortly

M

@Ashley

Yes - as you probably gathered, I am on a full-on evaluation mission to move my company to SL2..

Attached is a test project that I wanted to use to view iFrame embeds in SL.  The navigation (which may be poorly implemented) takes the user to slide 2.1 and the iFrame is in a slide layer above that.

I have played around with it again briefly this morning and changed the 'revisit' properties to 'Reset to initial state' and that appears work on my PC but not on my iPad.  Although I think I have another issue in that the iPad may be 'caching' content in some way.   I need to make a visual change to the latest version so I can be sure iPad is looking at the right content.

Will look at this later today - have to go and earn some money this morning.

Hi Martin,

Thanks for sharing the file here. I took a look at it, and on slide 2.1 I didn't see any layers? Everything worked for me as expected when I published and test from Tempshare on my iPad mini with iOS8 in the mobile player and the HTML5 content. 

If I'm missing something let me know. 

Hi Ashley - - that is odd.

I have attached a screen cap of my view of Slide 2.1 (Sc1_landing) and the trigger that invokes the layer called 'iFrame'

Ashley 

I am so sorry, I sent you the wrong file (have just checked your uploaded version)

Please see attached

Thanks Martin. That one I see the video now. :-)

I published again to Tempshare, and when viewing the HTML5 output, everything works normally.  (It takes a second to load the video, and you have to click to play as expected in HTML5). 

Within the mobile player, testing the same version on Tempshare, I can access the slide layer, but I'm seeing an "access denied" error in reference to the video in the frame, although I can see the frame (just a slight pixel on the far left side of white). It looks like the error is coming from the site hosting the video, not the course or the mobile player. Could there be restrictions from the site in terms of displaying content in an app, or security restrictions that would show that error? You may want to test a video from another site and set it up as you've configured this one to see how it appears within the mobile player. 

@Ashley and @Brian

I owe you an apology - having got my files mixed up, I decided to make a new test file and set the slide layer 'revisit' properties and the iFrame works fine on both PC and tablet.

So I think I have solved my problem and many thanks to you both for your help.

http://strclients.com/Storyline_testing/MjD/test6_iframe4/story.html

The above link is to the resulting test.

No apologies necessary! I'm glad you were able to get it working and thanks for updating us. 

Hope you have a great weekend! 

Great news Martin, and thanks for sharing the update!