Net Dimensions Talent Suite 9 Not Recording Completion of Scorm Modules
I have been researching about this problem and testing some solutions, but I am unable to find a definitive solution.
I release a module each month (refresher modules). These modules are built using Storyline 2. The completion of each module is based on the results slide (80%). The LMS (Net Dimensions Talent Suite 9) records completion for most of the participants except a few.
All the participants seem to use similar systems and browser. Most of them use Internet Explorer 10. In some cases, multiple participants have used the same system (with their own LMS IDs) to complete the modules.
I receive manual requests from participants to change their status to completed in the LMS as their score is above 80% and the LMS has not recorded it. When I go into the LMS, it does not have a record of the attempt, or in some cases, the attempt is recorded with few interactions but not the score.
Would you have any suggestions for me?