Help, help! With the new app, it has caused issues. We get a "unable to connect to server" message but you can see the program. Have over 2500 users and 8 courses to complete so this is rapidly turning into a big problem. All was well with the previous app. Appreciate any help available.
I see that Miker is working with you on Articulate Support Case Number 00357334, and I will be following along as well. Thanks for bringing this to our attention!
Thanks, Miker is working with us. Thanks for responding. We have been successfully using SL with Tin Can API since November of last year and has worked wonderfully until the new app was released. I suspect it is some kind of incompatibility issue with our LMS. Unfortunatly this has affected us in a big way. If at all possible, could version 1.76 be pushed back out just for us until we can solve the incompatibility issue? That may be our quickest fix. Thanks for your help.
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Good Afternoon, Jeffrey.
I see that Miker is working with you on Articulate Support Case Number 00357334, and I will be following along as well. Thanks for bringing this to our attention!
Thanks, Miker is working with us. Thanks for responding. We have been successfully using SL with Tin Can API since November of last year and has worked wonderfully until the new app was released. I suspect it is some kind of incompatibility issue with our LMS. Unfortunatly this has affected us in a big way. If at all possible, could version 1.76 be pushed back out just for us until we can solve the incompatibility issue? That may be our quickest fix. Thanks for your help.
We are seeing what is possible as we speak, Jeffrey. Miker will be in touch.
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