New developer - Publishing issue

May 09, 2013

Hello all,

I am attempting to publish my project and have previewed it - and it seems to be working fine.

When I test it, however, the first slide in the second scene freezes and never loads.

Is there a specific process step I'm missing or other known possible issue?  the slide contains a large .swf file of 16 MB.  Is that the issue?

Mark

2 Replies
Peter Anderson

Hey Mark, welcome to the forums!

Sounds like it could be a local security restriction causing the problem. If you view published Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. This article has all the details. Let us know if that resolves it, or if you have any questions. 
Thanks!
Steve Flowers

Hi Mark,

Does the SWF contain AS3 or AS2? If AS2, some problems could arise. You'll normally only see security sandbox issues when the SWF attempts to communicate with the browser. You can isolate this by publishing to CD. If it runs from the EXE (still published as HTML but wrapped in a local player) then it's quite likely that the security sandbox is the cause. If not, there's something else afoot.

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