We’re super excited to share the latest- highly requested!- new feature in Storyline 360: the conditional seekbar. Now you can prevent learners from skipping ahead until they've completed content. After that, they have the option to drag the seekbar back and forth.
The conditional seekbar in the modern player makes it easy to ensure that learners view all your content. Take a look at this video to learn more:
Hi there, David! Great questions to help clarify. The conditional seekbar is helpful when you want learners to watch the slide's timeline in its entirety the first time it is visited. After they've viewed the slide, they can scrub through the timeline for reviewing more quickly.
Be sure to check out the option to restrict navigation, as well. When you use restricted or locked navigation, the Next button is disabled until the slide's timeline is finished. Since the seekbar controls the slide's timeline, these two features pair well together!
Love this conversation. I just had a discussion about this with a client and this resolves our concern.
The Modern player is lovely, honestly, but not all users understand non-traditional Previous-Next buttons, so seeing the spelled-out is helpful for those who can't take a hint. :-p
My clients need the flash backup that is why we can't use the modern player. I NEED a workaround for this. It makes no sense to be able to scrub thru the slide but not be able to lock it until have seen the slide.
I'm hoping someone could help with this. I created an e-learning that has 4 slides and each slide has a video uploaded. When i go into the "Player" to set the seekbar to Allow user to drag Seekbar after completion, that option is not there. Any idea as to why?
Hi Alyssa. I'm trying to use the conditional seekbar to prevent seeking until the user has watched the entire timeline, but I want to allow them to seek the next time they come back. So far all I see is that they can use the seekbar when the slide is complete, but if they come back it resets this. Am I missing a step to make this work, or is this the expected functionality?
Thanks for contacting us and sharing what you are experiencing with your project file.
The way that you would like it to work is the expected behavior:
Allow drag after completion: This locks the seekbar the first time learners view a slide. After that, they can drag the seekbar back and forth. We call this the conditional seekbar. Learn more.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie. I can't share my real course but here's a test version I just did, uploaded to scormcloud. What actually seems to happen is that I can go back and scrub the timeline but only after viewing the entire course.
I see Erik's reply about reverting to a previous version, so I'll try that.
Much appreciated, Erik. I reverted to that version and it does work, which makes sense because I know I tested this last year when I was first notified about this project.
Leslie, I'm using Google Chrome in case that helps. Most of our learners will be on Chrome as well.
The replay icon depends on what your Slide Properties are set to. Let me show you a quick tutorial.
In this tutorial, you'll see that I need to change the When Revisiting to either Automatically Decide or Reset to Initial State in order for the replay button to work.
I'm happy to announce that included in the Update 38 (Build 3.38.21779.0) is a fix for a recent bug where toggling the Play/Pause button and scrubbing the seekbar wasn't working in Internet Explorer if your previous slide does have seekbar disabled.
Hi, we've tried this and used it as a Storyline block in Rise. We've set it to restrict navigation until the learner finishes watching the video. It works fine on desktop but on mobile, the seekbar is not restricted even though the learner is viewing the video for the first time. Is there a solution for this?
Sorry you've hit this snag! Our team has confirmed this is a bug in Rise 360 with videos on Storyline 360 blocks. The seekbar is not restricted on mobile devices but it works as expected on a desktop or laptop.
I've added your comments to the active bug report, so you'll be notified when we release a fix! Thank you for bringing this to our attention!
I just discovered that while the conditional seekbar (specifically with the option: "Allow drag after completion") works as expected on all devices, it doesn't work in Portrait mode on a mobile phone. The seekbar is "draggable" if it's in portrait mode (but not landscape). Is this a bug or is there something that can be done to avoid this?
Hi Leslie - yes, I am using the Modern Player. I am thinking that until this is fixed, probably an option would be to restrict the player to stay in Portrait mode while on a mobile (I saw that there is such an option in the settings). I'll keep an eye on the fix updates though, thanks!
Great news! We just released another update for Articulate 360 and included a few important fixes you'll see in the release notes.
The item you'll be interested in is:
Fixed: When the seekbar was set to allow dragging only after completion, learners could drag the seekbar before completion on smartphones in portrait orientation.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
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Hi there, David! Great questions to help clarify. The conditional seekbar is helpful when you want learners to watch the slide's timeline in its entirety the first time it is visited. After they've viewed the slide, they can scrub through the timeline for reviewing more quickly.
Be sure to check out the option to restrict navigation, as well. When you use restricted or locked navigation, the Next button is disabled until the slide's timeline is finished. Since the seekbar controls the slide's timeline, these two features pair well together!
Let me know if that helps!
Love this conversation. I just had a discussion about this with a client and this resolves our concern.
The Modern player is lovely, honestly, but not all users understand non-traditional Previous-Next buttons, so seeing the spelled-out is helpful for those who can't take a hint. :-p
Thanks so much for that feedback, Alec! I'm glad to hear the icon and text button style option works for your needs.
My clients need the flash backup that is why we can't use the modern player. I NEED a workaround for this. It makes no sense to be able to scrub thru the slide but not be able to lock it until have seen the slide.
Hey, Dawn. I'll let our team know that you need the Conditional Seekbar option in the Classic Player. Thanks for reaching out!
I'm hoping someone could help with this. I created an e-learning that has 4 slides and each slide has a video uploaded. When i go into the "Player" to set the seekbar to Allow user to drag Seekbar after completion, that option is not there. Any idea as to why?
Hi Ani!
This feature is only available when using the Modern Player.
Let me know if you're still not seeing this option when using the Modern Player.
Hi Alyssa. I'm trying to use the conditional seekbar to prevent seeking until the user has watched the entire timeline, but I want to allow them to seek the next time they come back. So far all I see is that they can use the seekbar when the slide is complete, but if they come back it resets this. Am I missing a step to make this work, or is this the expected functionality?
Hello Arend,
Thanks for contacting us and sharing what you are experiencing with your project file.
The way that you would like it to work is the expected behavior:
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hello,
Just to save you some time there is another forum addressing this known issue:
https://community.articulate.com/discussions/articulate-storyline/allow-drag-after-completion-feature-not-working-after-software-update#reply-661861
Currently the only workaround that I found was to go back to version 3.35.21017.0
All other version after that, it hasn't working. If you check the other forum there is suppose to be a fix applied at some point.
I hope this helps.
Erik
Thanks for sharing the link to the other conversation, Erik. Since Arend did not mention IE specifically, it did slip by me.
I'll link this conversation in the meantime though since you're following along here as well.
I look forward to some additional information from Arend.
Hi Leslie. I can't share my real course but here's a test version I just did, uploaded to scormcloud. What actually seems to happen is that I can go back and scrub the timeline but only after viewing the entire course.
I see Erik's reply about reverting to a previous version, so I'll try that.
Much appreciated, Erik. I reverted to that version and it does work, which makes sense because I know I tested this last year when I was first notified about this project.
Leslie, I'm using Google Chrome in case that helps. Most of our learners will be on Chrome as well.
I was able to figure out the seek bar. Thank you. my issue is that the replay icon, (arrow back) does not work.
Hi Ani!
The replay icon depends on what your Slide Properties are set to. Let me show you a quick tutorial.
In this tutorial, you'll see that I need to change the When Revisiting to either Automatically Decide or Reset to Initial State in order for the replay button to work.
Please let me know if you have any questions!
Hi all!
We just released a new update for Storyline 360!
I'm happy to announce that included in the Update 38 (Build 3.38.21779.0) is a fix for a recent bug where toggling the Play/Pause button and scrubbing the seekbar wasn't working in Internet Explorer if your previous slide does have seekbar disabled.
To stay up to date with recent bug fixes and new features, we recommend updating the Articulate 360 Desktop app.
Head over here to see the other bug fixes and features included in this update.
Hi, we've tried this and used it as a Storyline block in Rise. We've set it to restrict navigation until the learner finishes watching the video. It works fine on desktop but on mobile, the seekbar is not restricted even though the learner is viewing the video for the first time. Is there a solution for this?
Hi Grace!
Sorry you've hit this snag! Our team has confirmed this is a bug in Rise 360 with videos on Storyline 360 blocks. The seekbar is not restricted on mobile devices but it works as expected on a desktop or laptop.
I've added your comments to the active bug report, so you'll be notified when we release a fix! Thank you for bringing this to our attention!
Hi, I need some advice.
I just discovered that while the conditional seekbar (specifically with the option: "Allow drag after completion") works as expected on all devices, it doesn't work in Portrait mode on a mobile phone. The seekbar is "draggable" if it's in portrait mode (but not landscape). Is this a bug or is there something that can be done to avoid this?
Thanks!
Nadia
Hi Nadia,
Thank you for reaching out and sharing what you are experiencing with your conditional seekbar when viewing your course in portrait mode.
I have one additional question:
We have an open issue specific to Modern Player courses not respecting the Conditional Seekbar settings on mobile phones in portrait mode.
I've added this conversation to the report so that we can share any updates with you here.
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Hi Leslie - yes, I am using the Modern Player. I am thinking that until this is fixed, probably an option would be to restrict the player to stay in Portrait mode while on a mobile (I saw that there is such an option in the settings). I'll keep an eye on the fix updates though, thanks!
Hi Nadejda,
Great news! We just released another update for Articulate 360 and included a few important fixes you'll see in the release notes.
The item you'll be interested in is:
Fixed: When the seekbar was set to allow dragging only after completion, learners could drag the seekbar before completion on smartphones in portrait orientation.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
That’s amazing, thank you Leslie!
Of course, Nadejda.
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