Yes, thanks Ashley, today is the day for computer glitches! All content was loading and running fine on the previous (3.20) version of the App. We encourage our students not to update until we test to ensure compatibility however we cannot prevent them from manually doing it and those that have cannot access the content. We are looking into our LMS and we have submitted a case for this. For reference our LMS is Tin Can compliant and we have not had issues now for quite some time. Thanks for the response.
Certainly understand and I'll keep an eye out to see if there are other reports of this. I just wanted to let you know in the meantime that replying via email includes your signature here in hte forums so you're welcome to edit the post if you'd like to remove that.
4 Replies
Hi Jeffrey,
It looks like you may have posted this twice, and I answered over here.
Yes, thanks Ashley, today is the day for computer glitches! All content was loading and running fine on the previous (3.20) version of the App. We encourage our students not to update until we test to ensure compatibility however we cannot prevent them from manually doing it and those that have cannot access the content. We are looking into our LMS and we have submitted a case for this. For reference our LMS is Tin Can compliant and we have not had issues now for quite some time. Thanks for the response.
Hi Jeffrey,
Certainly understand and I'll keep an eye out to see if there are other reports of this. I just wanted to let you know in the meantime that replying via email includes your signature here in hte forums so you're welcome to edit the post if you'd like to remove that.
Thanks!
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