new release of storyline
Oct 14, 2017
Hi,
we are working on a education website: www.movitu.education
And we use articulate storyline in wordpress.
With the version 3.7.12674.0 everything was fine.
With the newest version we have the following problem.
When we publish a storyline project and we want to use a quiz on iphone,
it is not possible to choose an answer, instead of choosing an answer the screen is fleeing to the sky.
We need help!!!!!
Or the "bug" will be fixed - OR we need a possibility to install the above mentioned version 3.7.12674.0
Thank you - the support didnt answer, though we did 3 queries!
Please help.
2 Replies
no answer - no support?
Hi Askhat,
I'm sorry you're not seeing our replies! I do see that you have opened multiple cases, with your most recent one from yesterday. Our Support Engineers have replied to your emails, but it sounds like you're not receiving them.
Here is the reply from you most recent case #01154650 from Abel:
Thanks for contacting Articulate Support!
I'm here to help. I wanted to review your project file and tried to search for it but didn't see anything you uploaded. Would you mind trying it again using the upload link below?
https://www.articulate.com/support/upload/case?ref:_00D30Txo._500f319e6Fh:ref
Looking forward to hearing from you!
Regards,
Abel Colocado
Customer Support Engineer
If you are still not receiving emails from us, please let me know, and we'll try and resend. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.