New released version breaks tabbing


I just tested the new release (March 3, 2020) of StoryLine 360 using the Tab key to move around the slide and have the content read by NVDA (screen-reader) in a couple of our courses (created with 12/19/2019 release).


I cannot tab through like I did in release 12/19/2019. It went to Skip Navigation, then to the slide grouping or, alternatively, to the Next and Previous buttons if I tabbed instead of clicking Enter. When I keep tabbing, it goes to the Resources tab, the Menu and then gets lost in a world of "unknown". This happened with the previous release as well (the only version that works is the December one).

Does anyone know what happened, if it's fixable, or if I should just never update the software?




4 Replies
Lauren Connelly

Hi Robi!

What you're noticing with the Tab Order is expected behavior after the accessibility enhancements we've made in Update 36 (Build 3.36.21213.0) for Storyline 360!

These enhancements were built to elevate the way Storyline behaves with screen readers. 

Previously, learners tabbed to each object on a slide for screen readers to read it. That method was accessible, but it wasn’t the best experience. So we optimized slide navigation to require fewer keystrokes for screen reader users and keyboard-only users.

Now, the tab order that you define for each slide in Storyline 360 controls the reading order of text and images for screen readers as well as the navigation order of interactive elements, such as buttons, hotspots, and data-entry fields. Here’s how the new experience works.

Please let me know if you have any questions!

Ren Gomez

Hi Robi,

It sounds like a course you designed for the older methodology of tabbing through every item isn't working properly using the new accessible player. I'm not sure what you mean by getting "lost," but the screen reader should circulate back to the slide content and using the screen reader navigation keys (up/down arrows), you can move through the objects on the slide.

A video shared by one of our users goes into detail about the differences. If you need help or would like us to take a look at your course for testing, feel free to connect with us, and we'll let you know if we run into the same issues!