New Retry Quiz Problems

Jan 02, 2019


I wanted to try the new Review incorrect quiz questions for my quiz.  I downloaded the latest version and selected the "Review only incorrect questions" from the trigger wizard.  After I failed, I go back to retry only the ones that I got wrong and it will only let me get past the first question and stalls on the second slide after that.  I'm not able to select any objects on the slide.  I've saved, closed it and reopened it, deleted triggers and added them.  I've also changed the slide property to "Reset to initial state," when revisiting.  Not sure what I'm doing wrong but I could use the help.

11 Replies
Shiela Marie Marcos

Hi Natasha, 

It looks like the slide is in Review mode and not in Retry mode. Here's a quick infographic that shows how you can get the learners to retry only the incorrectly answered questions. 

1. In slide view, go to the design tab.

2. Click on the Retry button

3. Draw the button onto the stage.

4. Double click on the trigger for the newly created Retry button.

5. Check the option in the trigger wizard that says "Reset only Incorrect Questions".


I also found this article which explains this feature in more detail.

Hope this helps!

Leslie McKerchie

Hello Amor,

Are you using the built-in retry button and adding it to the Result Slide as explained in this documentation?

The retry button includes a trigger to reset the results as well as jump back to the first slide in the question set, so that could be what you're missing.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Amor de Leon Nunez

Hi Leslie,

I have uploaded my file in the link you shared as advised and I did follow the steps in adding a retry button. My challenge is that, when it jumps back to the questions deck, it doesn't clear the data from the first attempt. It simply adds up. I put the retry button on the "unsuccessful" layer of the results slide by the way.

Appreciate your assistance.


Amor L. De Leon Nuñez
Cognizant Digital Operations | BPS Academy PH

11-15F l Hanston Square Bldg.
17 San Miguel Avenue,
Ortigas Center, Pasig City 1650
O 860027 | M +63917 532 7448

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