New to storyline- not showing all screens recorded
Oct 17, 2012
I have been using Storyline to record how to use one of our systems in work. I have been using "record screen" and all appears to be working normally and am able to progress through the system's screens recording. However, when I hit escpae to finish the recording and try to view what I've recorded storline seems to have stopped recording half way through the screens I have gone through. It stops at different stages when I tried it different times so there is not one particular stage it is freezing at. The timer continues on as if it recognises I recorded more screens but the view stops at a random point and does not show the rest of what is recorded. Does anyone know what would cause this or how I would fix it?
Many thanks!
3 Replies
Are you using dual monitors? Storyline only records one screen
No, it's recorded using a laptop, not using dual monitors. Any ideas?
Not sure what is going on there. If no one has any ideas for you on the forums, submit a support case http://www.articulate.com/support/contact/submit.php. They are quick to respond and the engineers would probably like to see what your are experiencing.
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