New to storyline- not showing all screens recorded

Oct 17, 2012

I have been using Storyline to record how to use one of our systems in work.  I have been using "record screen" and all appears to be working normally and am able to progress through the system's screens recording.  However, when I hit escpae to finish the recording and try to view what I've recorded storline seems to have stopped recording half way through the screens I have gone through.  It stops at different stages when I tried it different times so there is not one particular stage it is freezing at.  The timer continues on as if it recognises I recorded more screens but the view stops at a random point and does not show the rest of what is recorded.  Does anyone know what would cause this or how I would fix it? 

Many thanks!

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