Hi team! - My lovely new update (I like what you've done with the triggers!) has lost the Custom Colour palette - which I fill with our company brand colours - probably by the time you read this I will have re-entered them - Please make sure that it don't happen in future updates!
Actually - whoa! Filling the colours in is a bastard! - I added them all to custom colours, then closed the box with cancel as i didnt want to recolour anything - opened it again and they were gone. Then I wanted a lighter version of one of the colours, so went to that colour, picked a lighter shade with the slider, clicked add, and found it had overwritten my previous colour which I wanted. So I entered that colour code again, clicked add, and it overwrote another colour. It's not clear which colour box is selected when you choose a colour. One for the development team, I guess. It's a great feature, I use it all the time.
Sorry you're running into your custom colors disappearing after the update! I tried to replicate to see if my custom color palette would do the same, but my colors are working as expected.
It could be that the update didn't install correctly. Can you try repairing Storylineto see if that fixes the issue? Let me know if you're still running into it, and we can keep troubleshooting!
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Actually - whoa! Filling the colours in is a bastard! - I added them all to custom colours, then closed the box with cancel as i didnt want to recolour anything - opened it again and they were gone. Then I wanted a lighter version of one of the colours, so went to that colour, picked a lighter shade with the slider, clicked add, and found it had overwritten my previous colour which I wanted. So I entered that colour code again, clicked add, and it overwrote another colour. It's not clear which colour box is selected when you choose a colour. One for the development team, I guess. It's a great feature, I use it all the time.
Hi Adam,
Sorry you're running into your custom colors disappearing after the update! I tried to replicate to see if my custom color palette would do the same, but my colors are working as expected.
It could be that the update didn't install correctly. Can you try repairing Storyline to see if that fixes the issue? Let me know if you're still running into it, and we can keep troubleshooting!
Thanks - I've recreated it now, so the problem is solved
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