New updates issue with video & timeline sync

I recently updated storyline 360. I noticed that the video in the slide already completed, which reach the end of timeline in developing view, but the seeking bar of preview & product package still not get to the end. My video is 56 seconds long, same as the timeline. It was working fine before, but I republished my package after applying the updates.

Please take a look and fix it.

Thank you,


1 Reply
Katie Riggio

Hi, Frank. So sorry you're seeing that on the latest update!

I'm having some trouble recreating this oddity in a test Storyline 360, Update 31, file. Would you mind sharing an affected .story file with us for testing? You can share it publicly here, or send it privately by using this upload link. We'll delete it after troubleshooting.

Excited to help get to the bottom of this!