Newbie question: troubleshooting Screencasts
Recently I've downloaded a trial version of articulate 360. With this I'm trying to create some screencasts of our webbased software. The problem that I encounter is that my recording seems to work fine. If I import it as a video it plays well. If I import it as a Try mode or Test mode, it fails. It says it imports the scene, but instead of creating several slides. It creates one slide with just a screenshot of the video. No video, no hotspots, no text entries nothing. After uninstalling and reinstalling the application the problem still occurs. I'm kinda in the dark here. Could someone please shed a light on this problem?
I just tested it with excel, this does work. Regarding my browser(s).
IE: version 11.608.15063.0
Does not work at all
Chrome: Version 61.0.3163.100 (Official build) (64-bits)
Works (partly), it does not create text entry fields.