'Next' and 'Back' slide navigation controls are appearing even though they're unchecked

We have a quiz set up as follows:

 intro page + 5 questions + results page

If you fail, you click a 'retry assessment' button and it brings you back to the intro page.

We have 'next' and 'back' slide navigation controls turned off because we are using our own custom 'next' and 'back' buttons on the GUI.

On the first pass through the quiz, it works as expected, the 'next' and 'back' slide navigation controls are hidden. 

However, oddly, if you fail and click the 'retry assessment' button, on the second pass through the quiz, on the question screens only, the 'next' and 'back' slide navigation controls appear on the GUI!

Any help appreciated!

7 Replies
P-Y Beaulieu

I had the same problem yesterday trying to customize the "Review Results" mode.

Just like for you, the Next and Prev buttons were displaying although unchecked. I got very confused. It ended up working somehow after I unchecked/checked a bunch of things. One of those bugs one can't totally figure out...! 

I managed to remove the buttons by toggling the "Player features" dropdown from Custom back to Player Defaults, then they re-appeared as checked, and I unchecked...also not sure if it made a difference but I had changed my "When revisiting" option to "Resume saved state".

Hope this helps...

Christie Pollick

Hi, P-Y -- Thank you for sharing your suggestions with Karen, and I hope she finds them useful!

Karen, please let us know if you are all set, and again, if you would like us to take a closer look at your file, please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread. Thanks! :)