Next button not always appearing when you go back to a slide
May 09, 2016
We are in the process of updating our courses. As such, I have the Next button set to Hidden at the start of the timeline, until certain conditions are met, as shown below.
On several slides, my reviewer is saying "Completed slide and then hit Prev to go back and review. After re-completing slide, Next did not appear. Re-did it, ensuring the audio bar continued even after the Red X was available, and it still happened again."
The following slide all have this issue, according to my reviewer: Driver Safety Program, Road Hazards, 12 Life Savers 1-6, Pre Drive Inspection and Allowable Practice.
Here is the SCORM Cloud link: https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=608b05d1-e196-4445-b663-123ed3a42396
39 Replies
Hi Melissa,
We've seen a few recent reports of this, and that the next button doesn't return to the "normal" state when using the slide properties of "resume saved state" and having set it based on a particular condition. Some of the mentioned workarounds in other threads were to modify the state of the next button based on a variable that would track this as the second visit to the slide. Similarly setting the next button to hidden a second or two after the start of the timeline worked for another user. So you may want to investigate those options to see if any work for you and match the set up you need.
In the meantime, I have reported this to our QA team and they're investigating. I'll include this thread in the report filed with them and will share any additional information here with you once it's available.
Can you point me to these threads so I can see how they have set-up the variables?
Hi Melissa,
Sure thing - there is a sample file I upload in this thread, some recent examples and ideas towards the end of this forum thread from other users and a description from Walt at the bottom of this forum thread on how to set up the variables.
Ashley,
I see that it is recommended that you use variables for changing the Next button back to normal, but I am trying that in a different course, and it is not working.
Slide 2.8 and 2.10 are not working using variables to change the Next Button to normal.
Hi Melissa
if Audio1 media is the end of your slide content, try the trigger change Next button to normal when media completes.
But it can't complete on just that media. It must only be normal when that media has completed and other items are completed as well. For example, on that slide the media on the main layer must complete, and media on two other layers must complete before the Next button can be normal.
Try changing the trigger you have highlighted above to
change state of next button to normal when variable Slide28Complete changes if Slide28Complete = true
I changed the trigger to this:
So it looks like this with the other triggers:
When I published the coursed, slide 2.8 and it still does not work and show the Next button.
Hi Melissa
can you verify that all the variables for this slide are being triggered correctly so that all your conditions are being met.
ie. Audio28CLOC, Audio28HALC, Audio28Complete, Slide28Complete are they all changing to true as expected?
Hang on
isn't there a known issue when the initial state of the next button is 'hidden'.
@Ashley may be able to chime in here.
There is a known issue with the Next button, as Ashley has stated. However, a work around should be using variables and not states, but that is not working in my case.
Your variable slide28Complete isn't triggering to true so it's not firing the next button to normal trigger.
If both layers are clicked on, and audio is completed, it should. I believe I set up the variables on the layers correctly.
Hi Melissa
here is updated file - I've moved triggers to layers and changed the next button trigger as per my post above.
Thank you Wendy. Can you explain why it had to be on the layers to work, and not the main slide?
Thanks Wendy for looking through this one and helping Melissa - as she mentioned there is a known issue with the next button states when initially set to disable or hidden, but it looks like the set up to use the variable method worked once the trigger order and placement was set correctly.
As for the location of the audio triggers, they need to be on the layers as that is where the audio is located vs. on the base slide.
Ashley and Wendy, when I published this to test, I went to slide 9, and the hit the previous button, completed slide 8 again, but the next button did not show. You will see I moved the variables to the correct layers, as Wendy showed me.
I have attached the zipped file I published for the Web and the updated Storyline file.
Anyone??
Hi Melissa -
Sorry for the delay - I haven't been able to get back to this till just now, I'm downloading your latest file to take a look. Since it's a workaround I understand it may not work for any and all situations but since it seemed to work for Wendy when she modified your file I'll look at comparing the two.
Thank you Ashley,
I wonder if Wendy moved to slide 9, and then went back to slide 8. The issue is when you go back to slide 8, the Next button does not appear. It appears fine the first time, which Wendy solved.
Sorry I'm boarding a flight - won't get to look till later today -no doubt Ashley will help you.
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Well of course Wendy, as a fellow nomad now I'm curious where you're headed! Safe flight.
It took me taking a quick walk to see what I did on the previous files vs. yours Melissa - but once I saw it, smacked me in the face. The variable I was adjusted was associated with changing the state of the next button to hidden at the start of the timeline if (in your case) "Slide28Complete" is equal to False. Since on the revisit to the slide it's not following the normal state automatically but the variable is tracking is still held, so the next button wont' adjust to Hidden again but keep it's initial state of "normal".
I stripped your file down to a few slides (just for testing it quicker) and took off the read only seekbar - but take a look at this update and the slide triggers shown here:
Ashley this is so simple I feel stupid for not seeing it. Thank you so much to you and Wendy.
Melissa - no worries at all. Before I went back to look at that other file, I tested it in about 8 other ways. So again...sometimes a walk and another set of eyes. ;)
Glad you're all sorted Melissa - another tip is using a number variable for slide visits...
create a number variable default 0
Create trigger to add one to the variable when timeline starts (goes to 1)
Create trigger to change state of next button to hidden when timeline starts on condition number variable =1
Of course you could take other conditions into account - this is just a quick sample of another way.
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