Next Button not working properly using chrome

Hi Wolle,

The latest versions of Pepper Flash may cause your published courses to play slowly in Google Chrome. You may notice a lag or delay when interacting with content. 

This is a known issue. It'll be fixed in the next software update for Articulate Storyline. In the meantime, you can avoid this behavior by using a different browser or by temporarily disabling the Pepper Flash plugin for Google Chrome (i.e., enabling the system Flash instead).

Hi Ashley,

thanks for your reply. Sadly I have a different Problem, the course in not slow and I have no delay or lag. 

The NEXT Button gets "stuck" in the click State, though I'm not holding my mouse button. It acts as if I'm holding the mouse button.

If you go through a course and hold the mouse button clicked on the next button, there is no lag or anything, NOTHING happenes. Even after an hour. So no lag, or delay! Only if I remove the mouse button away from the next button, the new slide comes up.

I've screencasted it, cause I can't explain it good enough. In the screencast, I only use quick clicks, even though it looks like it, I don't hold the mouse button.

 http://screencast.com/t/ijFST9aed

As you can see there, page 1 to page 2 works. page 2 to page 3 gets stuck. page 3 to page 4 gets stuck again. You see that i move the mouse on the button and as soon as I move the mouse away the course jumps to the next page.

Please let me know if there is anything I can do!

Hi Wolle,

Thanks for the screencast. Does this happen to you only in Chrome? Are you able to share a link to the course (even this sample one) so that I could test it on my computer in Chrome as well? 

I have the exact same issue, and have opened a ticket for it.  Disabling the flash in chrome does fix it for me, but since it works when you move the mouse OFF the button, I usually share that workaround, rather than walking users through disabling flash.

I would like to add that I recently "upgraded" to Windows 8 from Windows 7, and it is still happening. 

Have a good day,

t

Hi Terry,

What's the case number you have open for this one so that I could check into that as well? 

Hi Ashley,

it happens with every File in Chrome... U can use one of yours and i'm sure it'll happen every once in a while.

Wolle

P.S.: Chrome Version 34.0.1847.116 m

Hi Wolle,

I'm using the same version of Chrome and that's my default browser, but I haven't experienced this recently even with the Pepper Flash update I mentioned, so it would be helpful if you have a .story file you could share that I could publish and a link to your published output so I could test both. 

Did you already check into disabling the Pepper Flash update as I mentioned?