no links to external urls working in published course

Nov 25, 2013

Help! I'm just starting with Storyline, and I can't get any of my links to urls to work in the published version. Where did I go wrong?

7 Replies
Cristina Devrin

Hi Mary,

Could you share the .story file? Or maybe some screenshots of the process you used to add links? It's hard to say what the issue might be without seeing the file. You could also check out Jeannette's tutorial on adding hyperlinks in Storyline: http://community.articulate.com/tutorials/products/adding-hyperlinks.aspx

Cristina

Cristina Devrin

Hi Mary,

When I published your story file, most of the hyperlinks worked for me. The only one that didn't work was the youtube link on slide 4.1 Program Evaluation - Stakeholders. The youtube link doesn't seem to want to work when it is embedded within in a web object on the slide. To fix it, I selected the web object on the slide and changed the setting for Show: to In new browser window instead of in slide. That fixed it for me.

Hopefully, that is helpful. If you are getting errors with all of your hyperlinks, I'm not sure what the issue is since most of them worked for me. Perhaps Leslie or Ashley will chime in with a suggestion. 

Cristina

Leslie McKerchie

Hi Cristina! Thanks for popping in to assist Mary here.

Mary, I also took a look at your project once I published it, and had no issue viewing the content, so it makes me think that you are either viewing the content locally, so be sure to check out how to publish and share your content here, or you need to check this troubleshooting.

This discussion is closed. You can start a new discussion or contact Articulate Support.