No MP4 Video Sound on SL2

Aug 06, 2018

Have tried inserting several MP4 videos into SL2 and all have no sound. All have sound outside of SL2. I've checked all volume controls in Video Tools Options, Video Editor, and the Player. Any ideas?

1 Reply
Alyssa Gomez

Hi there Brian!

Have you noticed that you can't hear sound when you preview slides in Storyline, or does this only happen after the content is published?

Also, are you using the most recent update of Storyline 2? You can check by going to the Help tab, then About Articulate Storyline. You should see Update 13—Build 1804.2716 there.

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