I'm testing out SL 360 prior to recommending it for our mobile aspirations and I'm facing an interesting issue. On an Android phone and using cellular data (not connected to a wireless network) the slide audio won't play. The video files play as expected though. The audio issue is resolved as soon as I connect to a wireless network.
Hey Seth! We do have an Android user on our team and he is not experiencing an issue with the audio when accessing your link using cellular data. This leads me back to thinking it may be limited to your service or device. Do you have a good signal? Have you put any limits/restrictions on data usage perhaps?
4 Replies
Hey Seth!
Well, I do have audio via iPhone using data.
Let me reach out to my team to see if they can replicate and I'll get back with you :)
Hey Seth! We do have an Android user on our team and he is not experiencing an issue with the audio when accessing your link using cellular data. This leads me back to thinking it may be limited to your service or device. Do you have a good signal? Have you put any limits/restrictions on data usage perhaps?
Leslie,
Thank you for looking into it. This is completely bizarre. I'll check the settings again but my data is full on with no restrictions.
Thank you again,
I agree Seth! Keep us informed.
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