I have what might be a related problem. When trying to insert a new recording as step-by-step slides in Try mode, from IE (IE 9, Windows 7), Storyline (1) inserts the recording as a screenshot. Yet, when I view the recording by pressing the play button within the "Insert Slides" panel, I see all the slides. Older recordings insert just fine. A colleague had similiar issues this morning, but it seems to have resolved itself for her. She did not change any settings, repair or re-install software. I am still having issues. Recordings via Chrome work fine - some of our applications require Chrome, and some require IE. Very inconsistent behaviour today and difficult to get consistent replication. But, at the end of the day, my lengthy recordings from IE are being inserted as a single screen shot. I am not geting any error messages, just a single slide without any recording. I could not find any other posts similiar to mine until I saw this one.
Megan, I just found your other post where you outline the same issue I am having. I created a story that illustrates the issue and will send it in on that posting.
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
6 Replies
Hi Srinivasan!
This is an issue that our QA Team is aware of and working on.
I will add this thread for the team and flag for update when applicable.
I have what might be a related problem. When trying to insert a new recording as step-by-step slides in Try mode, from IE (IE 9, Windows 7), Storyline (1) inserts the recording as a screenshot. Yet, when I view the recording by pressing the play button within the "Insert Slides" panel, I see all the slides. Older recordings insert just fine. A colleague had similiar issues this morning, but it seems to have resolved itself for her. She did not change any settings, repair or re-install software. I am still having issues. Recordings via Chrome work fine - some of our applications require Chrome, and some require IE. Very inconsistent behaviour today and difficult to get consistent replication. But, at the end of the day, my lengthy recordings from IE are being inserted as a single screen shot. I am not geting any error messages, just a single slide without any recording. I could not find any other posts similiar to mine until I saw this one.
Following as I am having the same issue with storyline 2 today. It was working earlier today and then it started to only insert a screenshot.
Megan, I just found your other post where you outline the same issue I am having. I created a story that illustrates the issue and will send it in on that posting.
Link to post with story outlining the issue.
Hi Rory and Meg,
I also responded here - just wanted to ensure the threads and answers were linked.
Hi All!
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
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