No Sound with Video

Aug 21, 2012

We are not getting Sound in some of our files in the Review Mode of Articulate. Does anyone know what might be causing that?

And what kind of player does the Articulate use for video? Quicktime?

3 Replies
Adrian Dean

Hi Pat,

Do those files have sound when published? I am trying to determine whether there is something wrong with the file or with Storyline. If those three files have sound when published, then it's a Storyline issue more than likely. If the published files don't play sound either, then it's probably an issue with those files.

Adrian

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