Need some help from fellow course developers. One of my eLearnings has notes, on each slide. Recently I realized that when I format my notes or delete all text from them, the formatting and/or the text, is still displayed when previewing the slide(i.e. at preview.) Has anyone experienced this? Any known causes?
So sorry you're hitting this snag, Steve. Great call to also start a support case for this issue!
While our team carefully tests your file to find the culprit, I have a hunch that importing the slides into a new project may help since it's a course-specific issue.
You're in good hands there, and you should hear back from someone soon. I'll also follow along!
I tried your suggestion. Unfortunately, after I imported the notes on most of the slides now do not show on either regular Preview of each slide or after being Published.
Steve
Steven Elfant
Office of Training and Development
Metro Boston Area
Department of Mental Health
"Success, is getting people to do the right things at the right time."
Circling back here to share that this case is related to the issue where not all of the formatting options with Notes text are being rendered in the HTML5 output. I'm going to tag this discussion to the bug's report so we can keep everyone subscribed here in the know about any new information.
You're in the right place, and I'm so sorry for any headaches!
5 Replies
So sorry you're hitting this snag, Steve. Great call to also start a support case for this issue!
While our team carefully tests your file to find the culprit, I have a hunch that importing the slides into a new project may help since it's a course-specific issue.
You're in good hands there, and you should hear back from someone soon. I'll also follow along!
Thanks.
I tried your suggestion. Unfortunately, after I imported the notes on most of the slides now do not show on either regular Preview of each slide or after being Published.
Steve
Steven Elfant
Office of Training and Development
Metro Boston Area
Department of Mental Health
"Success, is getting people to do the right things at the right time."
Meet me at my WebEx Room: https://eohhs.webex.com/meet/steve
Thanks for giving that a try, Steve. I'll share this update with the team, so keep an eye out for some next steps soon!
P.S. Looks like you may have replied via email in which your signature came through. This Peek video will show you how to edit it out if you'd like!
Waiting. Thanks. I also tried to edit and runs this course on a different computer with Storyline 2, and the problem did not go away.
Hi, Steve, and those following along!
Circling back here to share that this case is related to the issue where not all of the formatting options with Notes text are being rendered in the HTML5 output. I'm going to tag this discussion to the bug's report so we can keep everyone subscribed here in the know about any new information.
You're in the right place, and I'm so sorry for any headaches!
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