Good day, please assist. I am trying to publish my project (Articulate Storyine 2) to Word. Gets and error. I have done this successfully for the past year - but now gets this error. ...Storyline output is read only. I am the only person using my PC and this license.
are you trying to publish to a network drive? have you checked the folder permissions or the length of the characters in the publish folder name. I think it is limited to 260 and no special characters are allowed.
Thanks for your assistance. Yes, I checked this first and directly
published to desktop and another shorter path on my C drive. I have used
this path for all previous projects and never had a problem. I really
don't understand where this comes from or what causes this.
Much appreciated! I’ll see what I can do. How about sharing it on Dropbox? My server complains it is too big!
Thank for your assistance Wendy, I really appreciate it (am desperate – never had this problem before! I used this feature so many times in the past – without any problems.)
Hi Wendy, this happened to me and my colleague as well. When I tried to publish a simple file it publishes without any problem and generates a nice Word output. But when we tries to publish a complex e-learning with 114 pages and question banks it fails to generate a Word output.
Due to security and secrecy of my project, I cannot send you the story file. But it seems like Herman has the same problem.
Herman seems to think he had a corrupt slide/file...as he tested his word publish again with other SL2 files and they were fine.
Have you tried importing your .story file into a new project file and trying to publish. Perhaps you can split your project into 2 just for the purposes of testing if 'size' is the issue. Then you could stitch the two word docs together - the user isn't any wiser how it was put together.
I have worked with other software packages that publish to Word and Word has been the problem each time. Even just working in Word with massive content it chokes and corrupts itself.
Thanks for sharing your problem. I had other – bigger projects than this one – and those published to Word without problems.
I tend to think that somewhere something went corrupt. Wheneve I tried to publish (even to Word) it referred back to the output file you get when you publish to LMS. The error message suggested that I did not have permission to this folder (my own). This message kept popping up.
I tested with my other similar projects – these published without a problem. I think (did not test it) that if one create an entirely new project and copy all your slides over, that the problem should be resolved.
Hi all, I have found the problem on my publishing error. It turns out Word is running a spelling control check while Storyline is publishing to Word. Therefore it gave a second long error warning that there has been way too many errors in the document that Word able to process. (my e-learning is written in dutch and somehow Word only has English spelling which results to an error for each word written in the e-learning)....
I tried turning off the spelling check in Word, restart the publish and it works! Problem solved!
18 Replies
Hi Herman
are you trying to publish to a network drive? have you checked the folder permissions or the length of the characters in the publish folder name. I think it is limited to 260 and no special characters are allowed.
Hello Wendy,
Thanks for your assistance. Yes, I checked this first and directly
published to desktop and another shorter path on my C drive. I have used
this path for all previous projects and never had a problem. I really
don't understand where this comes from or what causes this.
Best regards,
Herman
Sorry - regarding to network. No I merely publish to my own PC before
sending the doc to my client.
Herman.
Hi Herman
do you want to upload the .story file and I'll try and publish to see if I get same error
Hello Wendy,
Where shall I upload it to?
Regards,
Herman.
Hi Herman I'm not staff just someone trying to help - if you're happy to upload to the forum here just click the Add attachment button below
Hello Wendy,
Much appreciated! I’ll see what I can do. How about sharing it on Dropbox? My server complains it is too big!
Thank for your assistance Wendy, I really appreciate it (am desperate – never had this problem before! I used this feature so many times in the past – without any problems.)
Regards,
Herman.
Sure Herman I have dropbox you can upload there and then send me the link
Hi Herman,
Once you're able to share the link here, we're also happy to take a look. Additionally I wanted to let you know you're always welcome to connect directly with our Support team here.
Good morning Wendy,
I have just shared my Dropbox folder with you - still get the message.
I am really confused - my older version of Articulate (1) does not have this
problem at all.
I really, really appreciate your effort to assist!
Regards,
Herman.
Hi Herman
what email address did you use - I don't have a link to yet.
Email me at wfarmer@iinet.net.au
Cheers
Wendy
Hi Wendy, this happened to me and my colleague as well. When I tried to publish a simple file it publishes without any problem and generates a nice Word output. But when we tries to publish a complex e-learning with 114 pages and question banks it fails to generate a Word output.
Due to security and secrecy of my project, I cannot send you the story file. But it seems like Herman has the same problem.
Greetings,
Marcellino
Hi Marcellino
Herman seems to think he had a corrupt slide/file...as he tested his word publish again with other SL2 files and they were fine.
Have you tried importing your .story file into a new project file and trying to publish. Perhaps you can split your project into 2 just for the purposes of testing if 'size' is the issue. Then you could stitch the two word docs together - the user isn't any wiser how it was put together.
I have worked with other software packages that publish to Word and Word has been the problem each time. Even just working in Word with massive content it chokes and corrupts itself.
Hi MArcellino,
Thanks for sharing your problem. I had other – bigger projects than this one – and those published to Word without problems.
I tend to think that somewhere something went corrupt. Wheneve I tried to publish (even to Word) it referred back to the output file you get when you publish to LMS. The error message suggested that I did not have permission to this folder (my own). This message kept popping up.
I tested with my other similar projects – these published without a problem. I think (did not test it) that if one create an entirely new project and copy all your slides over, that the problem should be resolved.
Best regards,
Herman.
Hi Herman and Marcellino,
You may want to try importing into a new project as described here in case there is an element of corruption associated with the original project. Also you'll want to confirm that you're publishing locally and that Word is closed when trying to go through the publish.
Hello Herman and Ashley,
Thank you for the reply, I will try that and report my findings.
Regards,
Marcellino
Hi all, I have found the problem on my publishing error. It turns out Word is running a spelling control check while Storyline is publishing to Word. Therefore it gave a second long error warning that there has been way too many errors in the document that Word able to process. (my e-learning is written in dutch and somehow Word only has English spelling which results to an error for each word written in the e-learning)....
I tried turning off the spelling check in Word, restart the publish and it works! Problem solved!
Very good information Marcellino! Thanks for sharing that information and update.
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