Not able to publish to Word
Sep 07, 2017
By
Clive Hook
I need hard copies of our programmes for archive purposes and have always achieved this through publishing to Word. But today (post release?) when I try it tells me that the folder is read-only and being used by another process (which is itself). Tried different folder locations including Desktop but always the same answer - and no way round it. Tried publishing to CD etc. all work fine. Only Word is the issue
9 Replies
I apologize for that, Clive! Our team is seeing the same thing, and we’re hard at work to find a fix. I’ll post an update here once I have more information to share.
Thanks again for letting us know this bug is affecting you, and I’m sorry if it’s giving you headaches!
I am seeing this same problem - every effort (using a different file name, rebooting the computer, uninstalling Storyline 360 and re-installing, copying the file somewhere else) - NOTHING seems to help. The "Publish to Word" is completely broken. HELP!
Hi David, our team is on it! You're in the right place, and you're now subscribed to this thread. You'll receive a notification as soon as we release a fix for this bug!
Hi - Just adding my name here so I may receive notification for when a fix for this comes through for this. Regards
Thanks Peter - we'll keep you posted!
Adding my name so that I get notification on the fix....Thanks!
I too am having the same issues as described above when trying to publish to word in Storyline 360.
Adding my name so that I can get the notification on the fix!
Hi all,
I have some good news!
The publish-to-Word feature in Storyline 360 and Studio 360 that temporarily stopped working has been fixed. Just install the latest software update. Here's how.
If Articulate 360 doesn't notify you right away about the new update, open your Articulate 360 desktop app, click the drop-down arrow next to your profile picture in the upper right corner, then choose "Check for Updates."
Thanks so much for your patience while our team worked on this!
Great news! It's working for me now!
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