Not able to record audio while recording screen
I am a Storyline convert (until recently I had been using Captivate... for about the past three years) and so far have been impressed with what Articulate brings to the table with Storyline. This is my first post... I hope my topic is worthy. With all of the resources and great information found here, I have been able to find solutions to all of my problems... until now. One of the primary reasons I locked into Captivate initially was that I work exclusively with Macs. I am pretty sure my current problem is related to my platform. I use the most recent version of Parallels for Mac, which includes the Parallels audio controller. When I attempt to use Record Screen function in Storyline, I get no audio levels coming in. I have been through a dozen or so articles/posts from others having a similar problem, and have tried everything (from configuring device in Parallels, to using Device Manager)... to no avail. My need is pretty simple, just to be able to record basic narration while recording a screencast in Storyline.
The built in microphone works. I've tested it in Mac mode; I have set up voice recognition in Windows... just to see if the microphone works with Windows... it does. Just not when I am in Storyline trying to Record a Screen.
Thanks for any information...