Not able to use mouse to move/resize shapes and text boxes

Sep 17, 2012

Good morning! Ive been using the trial version of articulate for almost a week now and for some reason I can no longer use my mouse to move or resize an object.

I've uploaded a quick screen capture here: http://www.youtube.com/watch?v=PggkSOelAN4

(I tried to use screenr, but the site kept crashing on me.)

I tried removing the fonts and repairing the application, and also just completely removing the app and reinstalling—neither was successful. It could also be something non-storyline related, however, I can resize and move objects in other applications such as Word and PowerPoint as normal.

It feels like as soon as I mouse click down, the mouse stops registering. Also, I am able to use shift and ctrl in conjunction with the arrow keys to move and resize, but I would prefer not to do this for my entire project.

I quickly need to build a great sample eLearn so I can get approval to purchase Storyline. Can you please give me any guidance or suggestions on how to fix this issue? I hope it's just some checkbox I accidentally marked. =)

I would be happy to test any possible scenarios to help drill down to the root problem. Thank you!

--Rory

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