Not recording all screen intereactions - Storyline Dec 12, 2018 By Sandy Richardson Expecting about 10 screens from a recording - getting 3. Have tried using both Chrome and IE with similar results. Have recorded the interaction previously with no issues? Can anyone shed any light on what is going wrong
Leslie McKerchie Staff over 5 years ago12/12/18 at 5:33 pm (UTC) Oh no, Sandy! Thanks for reaching out and letting us know what you are experiencing. Were there mouse-clicks associated with the slides you were expecting to see? This is what typically drives the step-by-step interactions. If you'd like to share your .story file, we could take a look for you. If you cannot share it here in the forums, you are welcome to share it with our team privately here.
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Oh no, Sandy!
Thanks for reaching out and letting us know what you are experiencing.
Were there mouse-clicks associated with the slides you were expecting to see? This is what typically drives the step-by-step interactions.
If you'd like to share your .story file, we could take a look for you.
If you cannot share it here in the forums, you are welcome to share it with our team privately here.
This discussion is closed. You can start a new discussion or contact Articulate Support.