NOT VIEWING MY COURSE ON I-PAD AND TABLET

To simplify the problem I did in storyline a couple of slides.

I published them for web with both HTML5 and Mobile player checked.

I loaded the folder to Dropbox (as suggested by Articulate) and I can see the course only using a PC.

I tried with a Samsung tablet without any display, the same using an i-pad receiving the usual message about the missing files for dowloading.

To follow a different way, I loaded the zip file to tempshare.articulate.com (as offered as a test by Articulate), I can see the course only pressing the view button the first time, but if I enter the attached address I receive this answer: "The XML file doesn't appear to have any style information associated to it. The document tree is shown below ...".

I thought that publishing storyline on different device was very easy, but I spent a lot of time without any solution.

Can anybody help me?

Thanks in advance

Alessandro Galbiati

1 Reply
Ashley Terwilliger-Pollard

Hi Alessandro, 

The use of Dropbox and Tempshare should be working for you to view the course on your iPad ( I can't speak to the Samsung tablet, as we don't support Android devices). 

Are you able to share the .story file here with me so I can test it on my iPad? If you'd prefer to not post it in the forums, you can also always share it with our Support team.