Notes Scroll overlaps the text

Jan 03, 2015

When there is lot of text in the notes section, the scroll bar appears, but  the scroll bar overlaps the text. Can anyone suggest how to get rid of this.

I have to manually adjust the text get rid by pressing enter so that the text appears in the next line. Is there any other way to do this.

Attached is the reference image

26 Replies
Wendy Farmer

Hi Archana

I have just tried this in SL2.  It appears when you have the Notes/Transcript tab on the top toolbar this issue occurs.  If the Notes tab is in the sidebar its ok.  The Menu has the option to Wrap long text titles but there doesn't seem to be the same option for the Notes tabs - sorry I couldn't be any help.  Hopefully someone has seen this before

Side menu view - text wraps as expected     Top menu view - text overlaps scroll bar

 

Sarah Orr

Hello, I am running into this same issue in Storyline 360 using the sidebar Notes pane. The scrollbar is overlapping the text in the box and cutting off the ends of words. I confirm I have the latest update to Storyline 360 installed.

Our client is very upset with us over this. Are there any solutions available for Storyline 360 to correct this problem? Need assistance ASAP.

Alyssa Gomez

Hi there Diana! Sorry this is causing you and your client headaches! We recently released an update for Storyline 360 that included a fix for the right edge of text being cut off in the Notes panel.

Are you on the most recent update of Storyline 360? We're currently on Build 3.6.11979.0. You can check your version by clicking the Help tab, then About Articulate Storyline. If you need to update, follow these steps.

If you're already on the most recent update and you're still running into this, can you please send me a screenshot and a copy of your .story file? If you'd like to keep it private, use this form instead.

 

Ashley Terwilliger-Pollard

Hi all,

Great news!  We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.  

The item you'll be interested in is how we fixed an issue where the right edge of notes text could be cut off in HTML5 output. 

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly. 

Katie Riggio

Great news, everyone!

I wanted to follow up on Alyssa's post above that we just released another update for Articulate 360, and it includes a fix for the issues where notes wouldn't always scroll in HTML5 output on mobile devices/the right edge of the notes text would cut off in Flash output.

Simply launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

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