When there is lot of text in the notes section, the scroll bar appears, but the scroll bar overlaps the text. Can anyone suggest how to get rid of this.
I have to manually adjust the text get rid by pressing enter so that the text appears in the next line. Is there any other way to do this.
I have just tried this in SL2. It appears when you have the Notes/Transcript tab on the top toolbar this issue occurs. If the Notes tab is in the sidebar its ok. The Menu has the option to Wrap long text titles but there doesn't seem to be the same option for the Notes tabs - sorry I couldn't be any help. Hopefully someone has seen this before
Side menu view - text wraps as expected Top menu view - text overlaps scroll bar
this is an issue that has been reported to our QA team for review. I don't have an update to share at this time, but I've linked this thread to the existing report so that when there is any information to share we'll be able to update you here.
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
Hello, I am running into this same issue in Storyline 360 using the sidebar Notes pane. The scrollbar is overlapping the text in the box and cutting off the ends of words. I confirm I have the latest update to Storyline 360 installed.
Our client is very upset with us over this. Are there any solutions available for Storyline 360 to correct this problem? Need assistance ASAP.
Hi there Diana! Sorry this is causing you and your client headaches! We recently released an update for Storyline 360 that included a fix for the right edge of text being cut off in the Notes panel.
Are you on the most recent update of Storyline 360? We're currently on Build 3.6.11979.0. You can check your version by clicking the Help tab, then About Articulate Storyline. If you need to update, follow these steps.
If you're already on the most recent update and you're still running into this, can you please send me a screenshot and a copy of your .story file? If you'd like to keep it private, use this form instead.
Thanks, Diana! It looks like you're working with Wilbert in both of those cases, and he has logged this issue as a possible software bug. As soon as we get more information, I'll let you know here in this thread.
Thanks again for reporting that to us, and I'm sorry if it's slowing you down.
I just wanted to mention that your email signature has come through when you replied via email a few times here. You can remove that if needed - quick Peek video here if you need help.
Absolutely! I checked your cases, and it looks like Wilbert did receive access to your .story file. He has created a bug report and is sharing this issue with our team for next steps.
We'll be sure to update this thread as soon as we find a fix!
Great news! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.
The item you'll be interested in is how we fixed an issue where the right edge of notes text could be cut off in HTML5 output.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
Hi guys. Looks like you are doing a good job of staying on top of this issue! Now that the issue has been fixed in HTML5, it looks like I'm running into the same issue with the Flash output. Is this something that the QA team is aware of?
Hey Dan - Yes, we have this issue filed with our team for SL360. Is that where you are seeing this issue as well? Strange enough, you are the second report I've had of this issue today. I'll add this thread to the report as well.
This issue does not seem to be solved. In fact the text section overlapping the scroll seems to be happening with the Menu too. This is seen when publishing using Flash/ Html5 and running on IE with Story_flash.html.
Thanks, Ben. We've got this logged as a software bug, and we're targeting to release a fix for it in the next update of Storyline 360. We'll keep you posted in this thread as soon as the fix is released!
I wanted to follow up on Alyssa's post above that we just released another update for Articulate 360, and it includes a fix for the issues where notes wouldn't always scroll in HTML5 output on mobile devices/the right edge of the notes text would cut off in Flash output.
Simply launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
26 Replies
Hi Archana
I have just tried this in SL2. It appears when you have the Notes/Transcript tab on the top toolbar this issue occurs. If the Notes tab is in the sidebar its ok. The Menu has the option to Wrap long text titles but there doesn't seem to be the same option for the Notes tabs - sorry I couldn't be any help. Hopefully someone has seen this before
Side menu view - text wraps as expected Top menu view - text overlaps scroll bar
Thanks a lot Wendy...
As per my client requirement I need the Notes on the top tool bar...
Right now I am trying to do it manually by adding enter.
Hi Archana
maybe you should submit a support ticket to see if there is a workaround. Good luck
Thank you :-)
Hi Archana,
this is an issue that has been reported to our QA team for review. I don't have an update to share at this time, but I've linked this thread to the existing report so that when there is any information to share we'll be able to update you here.
Hi All!
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
Hello, I am running into this same issue in Storyline 360 using the sidebar Notes pane. The scrollbar is overlapping the text in the box and cutting off the ends of words. I confirm I have the latest update to Storyline 360 installed.
Our client is very upset with us over this. Are there any solutions available for Storyline 360 to correct this problem? Need assistance ASAP.
Hi there Diana! Sorry this is causing you and your client headaches! We recently released an update for Storyline 360 that included a fix for the right edge of text being cut off in the Notes panel.
Are you on the most recent update of Storyline 360? We're currently on Build 3.6.11979.0. You can check your version by clicking the Help tab, then About Articulate Storyline. If you need to update, follow these steps.
If you're already on the most recent update and you're still running into this, can you please send me a screenshot and a copy of your .story file? If you'd like to keep it private, use this form instead.
Hello,
I confirm I am on version 3.6.11979.0. I will ask my manager if I can send you my storyline file, as it is client confidential.
Diana Watkins | Desktop Publishing Specialist
Translations.com
t + 1 541.766.1166
I have submitted the Storyline file as case # 01089040. I also have case # 01088440 open for same issue.
Diana Watkins | Desktop Publishing Specialist
Translations.com
t + 1 541.766.1166
Thanks, Diana! It looks like you're working with Wilbert in both of those cases, and he has logged this issue as a possible software bug. As soon as we get more information, I'll let you know here in this thread.
Thanks again for reporting that to us, and I'm sorry if it's slowing you down.
Thank you!
Could you kindly make sure the full .story file is brought to his attention as well for bugtesting?
Kind regards,
Diana Watkins | Desktop Publishing Specialist
Translations.com
t + 1 541.766.1166
Hey Diana!
I just wanted to mention that your email signature has come through when you replied via email a few times here. You can remove that if needed - quick Peek video here if you need help.
Hi Diana!
Absolutely! I checked your cases, and it looks like Wilbert did receive access to your .story file. He has created a bug report and is sharing this issue with our team for next steps.
We'll be sure to update this thread as soon as we find a fix!
Hi all,
Great news! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.
The item you'll be interested in is how we fixed an issue where the right edge of notes text could be cut off in HTML5 output.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
Hi guys. Looks like you are doing a good job of staying on top of this issue! Now that the issue has been fixed in HTML5, it looks like I'm running into the same issue with the Flash output. Is this something that the QA team is aware of?
Hey Dan - Yes, we have this issue filed with our team for SL360. Is that where you are seeing this issue as well? Strange enough, you are the second report I've had of this issue today. I'll add this thread to the report as well.
Yup, 360. Sorry, should have mentioned that. I've added the sample SL file I put together as well, just in case it's helpful. Thanks Leslie!
Perfect Dan - I will include your file as well.
Hi.
Has this been resolved? I am facing the same issue in 360, publishing to HTML5 with Flash fallback in SCORM 2004.
Thanks!
Try updating the software with latest version. It will work
This issue does not seem to be solved. In fact the text section overlapping the scroll seems to be happening with the Menu too. This is seen when publishing using Flash/ Html5 and running on IE with Story_flash.html.
Thanks, Ben. We've got this logged as a software bug, and we're targeting to release a fix for it in the next update of Storyline 360. We'll keep you posted in this thread as soon as the fix is released!
Great news, everyone!
I wanted to follow up on Alyssa's post above that we just released another update for Articulate 360, and it includes a fix for the issues where notes wouldn't always scroll in HTML5 output on mobile devices/the right edge of the notes text would cut off in Flash output.
Simply launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
I am using the latest version of SL360 and experiencing this issue. Anyone else? Any fixes?
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