Notes Text not using new formatting when published

Mar 25, 2021

Hi, I have created a course using the modern player. The default notes text is too small and dim for most people to read, so I have manually changed it to 13 point/ higher contrast color. However, when I publish to the review site, it defaults back to the 9 point grey font. This is new - usually when I publish it retains the changes. Has something changed with the new update? No other courses yet have this issue.

3 Replies
Maria Costa-Stienstra

Hi, Lori.

I am sorry you're experiencing this, but thank you for starting a support case!

I see you are working with my teammate Cleo, and through the case, a bug was logged where Notes defaults to light gray font color and 8 points font size when the course is previewed or published

For additional information, this is how we identify and tackle bugs

The current workaround given by Cleo was to downgrade the version to build 49:

  1. Close Storyline 360.
  2. Open your Articulate 360 Desktop app.
  3. Select the drop-down adjacent to the "Open" button for Storyline 360.
  4. Select "Other Versions..." and click the Install button for the build: February 23, 2021, 3.49.24347.0 

We'll be sure to update this discussion when we get more information!

Leslie McKerchie

Hi Lori,

Great news!  We just released another update for Articulate 360 and included a few important fixes you'll see in the release notes.

The item you'll be interested in is:

Fixed: Slide notes changed to a small, gray font that was hard to read when previewed or published.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.