Object Reference Error

Apr 16, 2015

I have been trying to open a storyline file using storyline 2. After saying yes to upgrade I get this error:

"The project file could not be saved.

Object reference not set to an instance of an object".

Can you let me know what this means and what it will take to correct it?

Thank you!!!

 

1 Reply
Christie Pollick

Hi, Dan - 

In addition to confirming that you are working locally, you will also want to ensure that you are using the latest update of Storyline 2. Are you opening the file directly in SL2 (file, browse, find the file) or are you clicking on the icon from a folder to allow the update to happen?

Please also check this out in the event that the temp directory is full

And the following things are good practices to follow to prevent some unusual behavior:

  • You should also make sure the directory path to your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

If you continue to be unable to save it, the file may have become corrupt and one solution for a corrupt file could be to import your Storyline file into a new project: Importing From Another Storyline Project

If this behavior continues on multiple files, you may also want to conduct a repair of your Storyline software. 

This discussion is closed. You can start a new discussion or contact Articulate Support.