Objects on base layer are not showing

Hi Michelle! How do you have the visibility set on your slide layer?

You can check this by clicking on the cog wheel beside the slide layer:

Michelle,

There is also a bug related to this issue.  If you have a shape in the background of you base layer, when you click on any additional layers, it will bring that shape to the foreground of the base layer and cover any images you may have placed there.  It doesn't seem to affect text boxes, only images.  See the attached for an example.  You'll notice in Slide 1, there is no issue when clicking on the aditional layers, but in slide 2, the image in the foreground will move behind the shape when you click on one of the additional layers.  If you have a solid fill on the background shape, it will look like the images simply disappear.

True Josh, and thanks for chiming in. Hopefully we've helped Michelle out here.

No unfortunately the problem persists. I am attaching a file for review. When you open the file you will see in storyview the image on the base is not the same as when you double click to open the slide. However, if you preview the slide both layers she properly.

Hi  Michelle,

Are you referring to the image on the base slide showing Nikki and Brian instead of Atsumi? If so, this is because the "eye" for the Manager layer in the layers panel needs to be clicked shut. See below. If that wasn't it, please shout out!

Hi Michelle! I looked at your story, and I'm thinking the same thing that Becky just mentioned.

Yes, Rebecca that's it! Thank you very much.

Glad Becky was able to help you out Michelle and thanks for popping back in with that update

Excellent, Michelle. I have tripped up by those "little eyes" myself. 

Hi Josh

I am experiencing this exact problem. Any idea when this bug will be fixed?

Thanks,

Shelley

Hi Shelley!

Can you give us some more idea about the issue you are experiencing and perhaps share your .story file for us to take a look at?

Hi Leslie

Please find attached my .story file. You can see that the images on the base layer are no longer visible when adding layers.

I look forward to hearing from you.

Many thanks,

Shelley

Hi Shelley!

Are you previewing the project or just clicking on the slide layers while working in your project?

I'm not seeing the issue when previewing:

Hi Leslie

You're right there is no issue when previewing - I should have mentioned that. It's when I'm working on the actual layers. I have to place the various elements on the base layer to get the positioning right and then cut and paste onto each layer.

Can you at least see that the images disappear when working on the layers? this has never happened to me before.

Thanks,

Shelley

Shelly,

If you hide the shape that is sitting behind your images, (the hot and cold weather boxes), then you can click on the individual layers and see each of the clothing images.  Just hide the yellow and pink boxes in the background using the little show/hide icon in the timeline next to those two items.  You can then work with the additional layers, and "unhide" the shapes once you are finished.

This bug doesn't seem to have been fixed with the upgrade to Storyline 2, so unfortunately that won't help.