Odd Results Slide with New "Grade Only Viewed Questions" Feature

Oct 22, 2020

Good day, everyone!

I've been testing out the new quizzing features and specifically the new "grade only viewed questions" feature. I've been having some odd things happening while trying out this feature. One, when I go back to view certain missed questions, it gets stuck and won't move me on to the results slide again. Two, when I go back to missed questions, the results then give me over 100%. I don't know whether it's the new feature, the viewing only missed questions, my user error, or a combination of all of them, but any help would be appreciated.

Thank you!

2 Replies
Ren Gomez

Hi Haylee,

Thanks for reaching out, and I appreciate you sharing your test file! I could replicate the issue where the course gets stuck during Quiz Retry if the option Only score viewed questions is selected.

When that option wasn't selected, the course functioned as expected. I'm opening a case on your behalf to connect you with a support engineer to take a closer look and follow-up with next steps.

Be on the lookout for a reply soon!

Leslie McKerchie

Hi Haylee,

Great news!  We just released another update for Articulate 360 and included a few important fixes you'll see in the release notes.

The item you'll be interested in is:

Fixed: When setting a result slide to score only viewed questions and retry only incorrect questions, the final score could be over 100%, or the result slide might not load.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.