On Android Phone The screen reader is reading the content two times

Hi Prajakta!

Thank you for sharing the video with us! It looks like even the Focus Rectangle format changes when the text is read a second time. Do you have states on the text?

I'm not able to recreate the issue on my end. Do you have a file that we could test on our end? If so, you can either attach it to this public forum or share it with us privately using this secure upload link.

Lastly, VoiceOver is an iOS screen reader. TalkBack is the Android screen reader. I haven't heard of a way to use VoiceOver on an Android. Are you using an app on the device or the default screen reader?

Thanks for the replay Lauren,

Here is the Story file for the screen reader is reading content two times.

Are you using an app on the device or the default screen reader? --- Yes, We are using the default Android screen reader.

Hello Prajakta!

Thank you for sharing your .story file!

I've tested your file on both an iPhone using VoiceOver and an Andriod using TalkBack. I'm noticing the same as you when using an Andriod. The text is repeated and the focus shrinks when the text is read twice. 

Have you noticed this with other websites or is it just this .story file where the text is read twice?

I appreciate you troubleshooting this issue with us!

Thanks for the reply Lauren,

Yes, Lauren, I Have noticed this with my other modules also, where the text is read twice.

Hi Lauren,

Did you get a chance to look at the above issue?

looking forward to your support in fixing this issue

Hi Prajakta!

I've received your projects! I'll take a look and continue the conversation in your support case.

Hi Lauren,

Thanks for the confirmation. 

Look forward to hearing from you soon...

Hi Lauren,

Did you get a chance to look at the above issue?

looking forward to your support in fixing this issue

Hello Lauren,

Any update on this issue.. 

Hello Prajakta!

I don't have an update on this bug fix. When I do, I'll share the good news in this discussion. 

Hi Lauren,

Thanks for the confirmation.

looking forward to your support in fixing this issue

Hello Lauren,

Any update on this issue.. 

Hi Prajakta,

We do not have an update at this time. This is still an open issue that our team is looking into and this conversation is attached so that we can share any updates with you here.

Hello Leslie,

Any update on this issue.. 

Any update on this issue..

Any update on this issue..

Hello Prajakta,

As mentioned above, we will share any updates with you here when we can.

Both this conversation and your support case are linked to our report.

Any update..

Hello Leslie McKerchie,

We are struggling with this issue for so long please help us to resolve this issue.

Any update on this issue.