I know I am missing something basic here but lately, when I go to create a quiz and the answers are multiple choice or multiple selection, when I view the quiz, I find that half of the answers are different when the states change. So, if I hover or select them, they change. It's really frustrating because I have to go back and copy the answer over to every state. It has happened on multiple projects. Does anyone have an answer?
That doesn't sound right! I'm happy to help. When you say that you're copying the answer to every state, is the text missing from the Hover and Selected state?
Would you mind if I tested your file on my end? You can attach it to this public discussion or upload it privately in a support case.
I did a quick test on my end but I was unable to replicate the behavior with changing text in states that you reported. Here's a video of my test where I made a change to the text of the Normal state that was carried over to the other states.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? The behavior might be specific to your project file, and we'll need to do some tests in order to identify a possible fix. We'll delete it when we're done!
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue!
I appreciate the screen recording you provided so I can clearly see what's going on. If you're comfortable sharing your file, I'd like to take a closer look to troubleshoot further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
5 Replies
Hello Sally!
That doesn't sound right! I'm happy to help. When you say that you're copying the answer to every state, is the text missing from the Hover and Selected state?
Would you mind if I tested your file on my end? You can attach it to this public discussion or upload it privately in a support case.
Has this been solved yet? We've been having this same issue: Changes to quiz answer text is only applied to one state.
Hello BSI Learning,
I did a quick test on my end but I was unable to replicate the behavior with changing text in states that you reported. Here's a video of my test where I made a change to the text of the Normal state that was carried over to the other states.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? The behavior might be specific to your project file, and we'll need to do some tests in order to identify a possible fix. We'll delete it when we're done!
We've been having the same problem. I added a example video where you can see what's happening if you deselect checkboxes.
Hi Mark,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue!
I appreciate the screen recording you provided so I can clearly see what's going on. If you're comfortable sharing your file, I'd like to take a closer look to troubleshoot further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!