On restart "Prompt to resume" dialog not working
Jul 07, 2017
Hi guys,
I am encountering a problem with Articulate 360, with Articulate 2 I never had this issue.
The function Prompt to resume is working fine, but when the dialog windows pops ups and I do not choose Yes or No and I close the course or get disconnected, when trying to resume, the course starts from beginning.
So, when not choosing yes or no and I log out the LMS or press back button etc., the course reset itself.
I already did a SCORM DEBUG and the course's SCORM when closing or logging out the LMS when the dialog window is open, is reporting a undefined string for suspend_data.
(SCORM_CallLMSSetValue strElement=cmi.suspend_data, strValue=undefined)
In general and when using the course, resume works fine and SCORM is reporting the corresponding data alright.
SCORM_CallLMSSetValue strElement=cmi.suspend_data, strValue=2B16607080on1001212f010120111201212Z400001^1^1^1^1^1^1^1^1^1^v_player.6KPJbOwMC6W.6WkK4YW1cL41^1^0002000
So the problem is only when the dialog pop up window is open and I close the course.
Have anyone encounter a similar issue?
Thanks guys.
4 Replies
Hi Josue,
Thanks for bringing this up. We're seeing this behavior, as well. In HTML5, a course will incorrectly restart to slide 1 if you close the browser when being prompted to resume. To be sure, have you tested the Flash version to see if there's a difference?
Hello, I haven't tested for flash version. I usually only use HTML5. Do you
need the .story ?
Hi Josue
There has been an update to SL360 - one of the fixes was
Fixed: An HTML5 course wouldn't always resume as expected in an LMS.
Have you run the latest update?
Thank you, that work out alright and all my SCORMs are now working correctly!
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