Hi. I have a SL2 backup file (created when the project was upgraded to 360). I use SL360, however I cannot open the file. It is just coming up with an error (see attached). I do not have the SL360 project file.
Thanks for also opening a case, Simon! Renato would love to take a closer look at the Storyline 2 backup file. You can attach that file directly to your case using this link.
3 Replies
That's the problem. We no longer have SL2 - everyone has upgraded to SL360.
That is a very sensible idea. Thanks Matt.
Unfortunately, there is still a corruption error in the file so I am no better off.
Cheers, Simon
Thanks for also opening a case, Simon! Renato would love to take a closer look at the Storyline 2 backup file. You can attach that file directly to your case using this link.
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