7 Replies
Trainer Y Martinez


I have a little bit of a similar issue.  I upgraded from the original Storyline (I know years later) and I have a published file and for some odd reason isn't in My Articulate Projects folder on my desktop.  I only have the published file in  there.  I can no longer open the original Storyline software, only Storyline 3.  Is there a way someone in IT can retrieve the file for me in my old account?  Thanks.

Vincent Scoma

Hi There,

Happy to help! Another location where you might find a working version of your project is in your temp files. Here's how to check:

  1. Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
  2.  Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
  3. Change the file extension of the copy on your desktop from *.tmp to *.story.
  4. Double-click the file to open it in Storyline.

Here is a video walkthrough of this process: How to Locate Temporary Files

Please let us know if you have any questions!