Opening and closing attachments disrupts lesson
Hi. I've been using Storyline 3 on our LMS for several years. About a year or so ago, we started using Chrome. Through all of this, published lessons have worked well. Recently, I have encountered a problem. My recent lesson contains pdf and Word attachments. I can open them but when I close them, the lesson seems to disappear and in its place is the last page I was on in our LMS. Actually, the lesson is running, but you have to click the associated Chrome button in bottom Windows tray to bring the lesson on screen. I've noticed the attachment opens differently, too. It used to be that when I opened a Word attachment, Word would open to reveal the document. But now, the attachment opens in what I think is called the Chrome preview with the black margins and where you have the option to download. Obviously, creating a "hide and seek" learning environment is no good for our employees. I've talked to our LMS people, our network people, but no solutions. Any ideas?