Opening Project Problem

Apr 12, 2017

Hi, I am having problems opening a project, when I try to open a saved project a pop up message came out " This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline". What this mean, as far as i know I have not made any update. I am desperate. Also some project don't let me Publish it and the same error came out. Help Please ! 

1 Reply
Alyssa Gomez
Oh no, Eimylin! That's never a good message to see, so let's try to see if there is still a working version of your project in your temp files. Here's how to check:
  1. Open this folder in Windows Explorer: %appdata%\Articulate\Storyline 
  2. Change the file extension of the copy on your desktop from *.tmp to *.story. 
  3. Double-click the file to open it in Storyline.
  4. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.

File corruption can happen, even in the best software, and even if you’re following all the recommended best practices. It’s not just a software crash that could wipe out or damage project files; it could be a power outage, your computer crashing, or even just the size of your project file, as very large files have a higher risk of corrupting. You may want to review the general best practices here to help prevent future file corruption. 

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