What exactly are the issues that they are experiencing? Do they only see the spinning loader animation? A white screen? Do they try to access the content from mobile devices? Can you share the URL of your content?
First, I wanted to let you know that replying via email includes your signature here - and you're welcome to edit the post to remove that information.
If you've published for web, you'll need to place it within a web server to share with others, so you may want to test out some of the ones included here.
As Ashley said, you'll need to load it onto a webserver. Do your clients have their own webserver? If so, send them the published folder to load and they can access via the story.html file. Alternatively, you could place in dropbox and copy the public link to send them.
I had no problem emailing in the previous version. Has that made a difference in how it is sent? I send a zip file so how would that be different than drop box? A colleague opened it by allowing "blocked content".
They may be able to view it locally, but the preferred method would be to allow them to view it within the intended environment. As the article mentions "If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail."
when we publish our course in computer on my document then the hyperlink is working and when we share the publish file in a share folder then hyperlink is not working
How are you publishing your content, for web or for CD/local? If you're publishing for web, as I mentioned for Sharon, elements may not work as expected so you'll want to test the published output in the intended environment. You'll also want to confirm that folks are testing the content in the supported browsers as detailed here.
Did you review the information I shared above about testing it locally vs. in the intended environment? If you're viewing the published course within the intended publish environment and using one of the supported browsers we'll want to take a look at your .story file and do some testing ourselves.
11 Replies
What exactly are the issues that they are experiencing? Do they only see the spinning loader animation? A white screen? Do they try to access the content from mobile devices? Can you share the URL of your content?
They are not able to open the module. When I publish it, I publish it to the web.
[cid:image002.jpg@01D0D125.345DC4E0]Sharon Collins
Senior Sales Director
PHONE: 910-371-3393
MOBILE: 910-398-4703
E-MAIL: Sharon.Collins@Celemi.com
Did you know that more than 3.4 million participants in
70 countries have experienced Celemi and The Power of Learning?
www.celemi.com
[cid:image003.png@01D0D125.345DC4E0] [cid:image004.png@01D0D125.345DC4E0] [cid:image005.png@01D0D125.345DC4E0] [cid:image006.png@01D0D125.345DC4E0] [cid:image007.png@01D0D125.345DC4E0] [cid:image008.jpg@01D0D125.345DC4E0]
Hi Sharon,
First, I wanted to let you know that replying via email includes your signature here - and you're welcome to edit the post to remove that information.
If you've published for web, you'll need to place it within a web server to share with others, so you may want to test out some of the ones included here.
What is the preferred method to allow someone to view that does not have the software?
Sent from my iPhone
Hi Sharon
As Ashley said, you'll need to load it onto a webserver. Do your clients have their own webserver? If so, send them the published folder to load and they can access via the story.html file. Alternatively, you could place in dropbox and copy the public link to send them.
I had no problem emailing in the previous version. Has that made a difference in how it is sent? I send a zip file so how would that be different than drop box? A colleague opened it by allowing "blocked content".
Sent from my iPhone
Hi Sharon,
They may be able to view it locally, but the preferred method would be to allow them to view it within the intended environment. As the article mentions "If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail."
Hope that helps clarify.
Hi Ashley Terwilliger
when we publish our course in computer on my document then the hyperlink is working and when we share the publish file in a share folder then hyperlink is not working
What is the problem
Sorry for my english
Hi Maksood,
How are you publishing your content, for web or for CD/local? If you're publishing for web, as I mentioned for Sharon, elements may not work as expected so you'll want to test the published output in the intended environment. You'll also want to confirm that folks are testing the content in the supported browsers as detailed here.
Hi Ashley Terwilliger
Please give the solution of hyperlink
Hi Maksood,
Did you review the information I shared above about testing it locally vs. in the intended environment? If you're viewing the published course within the intended publish environment and using one of the supported browsers we'll want to take a look at your .story file and do some testing ourselves.
This discussion is closed. You can start a new discussion or contact Articulate Support.