11 Replies
Sharon Collins

They are not able to open the module. When I publish it, I publish it to the web.

[cid:image002.jpg@01D0D125.345DC4E0]Sharon Collins
Senior Sales Director
PHONE: 910-371-3393
MOBILE: 910-398-4703
E-MAIL: Sharon.Collins@Celemi.com

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Ashley Terwilliger

Hi Sharon,

First, I wanted to let you know that replying via email includes your signature here - and you're welcome to edit the post to remove that information.

If you've published for web, you'll need to place it within a web server to share with others, so you may want to test out some of the ones included here. 

Ashley Terwilliger

Hi Sharon, 

They may be able to view it locally, but the preferred method would be to allow them to view it within the intended environment. As the article mentions "If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail." 

Hope that helps clarify. 

Ashley Terwilliger

Hi Maksood,

How are you publishing your content, for web or for CD/local? If you're publishing for web, as I mentioned for Sharon, elements may not work as expected so you'll want to test the published output in the intended environment. You'll also want to confirm that folks are testing the content in the supported browsers as detailed here. 

Ashley Terwilliger

Hi Maksood,

Did you review the information I shared above about testing it locally vs. in the intended environment? If you're viewing the published course within the intended publish environment and using one of the supported browsers we'll want to take a look at your .story file and do some testing ourselves.