1 Reply
Ashley Terwilliger

Hi Julie, 

Storyline support a wide range of audio file formats (AAC, AIF, AIFF, M4A, MP3, OGG, WAV, WMA), not all codecs and bitrates are supported. For best results, we'd recommend converting your audio files to 16 bit 44 KHZ PCM WAV.

Storyline will compress video files as described here, but if you'd prefer that they not be compressed I'd recommend MP4 that fall within the three most common MP4 profiles: baseline, main, and high.

As far as frame, the video sizing and your story size, and any LMS/web server frame restrictions will play a roll in this.